Mobile App Transforms Property Marketing for The Berkeley Group PLC’s 9 Millbank Development Matt 1 February 2024
Mobile App Transforms Property Marketing for The Berkeley Group PLC's Millbank Development
A close up of a hand holding a phone displaying the Berkeley Group website
From laggard to leader: How User-Centric Design transformed a MedTech wearable for a global organisation
"Hodgkinson McCambridge's unrelenting focus on the end user was truly instrumental in the global success of the product."
The Challenge

The Berkeley Group PLC, a renowned property developer, sought to revolutionise their marketing approach for their latest property development, 9 Millbank. Traditionally, they relied on printed brochures to showcase their projects. However, recognising the need to tap into foreign markets, particularly China and the UAE, the company aimed to leverage a digital solution to expand their reach and engagement. Our team was entrusted with the end-to-end implementation of the project, encompassing project planning, UX design, development, and deployment across multiple markets.

Imagine struggling to gain traction with your groundbreaking medical device. That's what a leading medtech company faced before partnering with Hodgkinson McCambridge.

Siloed departments, reliance on slow, summative evaluations, and limited formative user insights crippled their progress. Sound familiar? We’ve been there, and we helped them achieve:

Extend Market Reach

The primary objective was to broaden The Berkeley Group PLC’s market presence by targeting potential buyers in China and the UAE.

Enhance Engagement

The project aimed to foster greater customer engagement by providing an immersive and interactive digital experience for potential buyers.

Increase Sales Opportunities

By transitioning from traditional printed brochures to a digital app, the company aimed to generate more leads and drive sales for the 9 Millbank development.

Unveiling Insights
How we did it

To achieve the objectives, our team devised and implemented a comprehensive set of solutions.

Mobile App Product

We created a cutting-edge digital app specifically tailored to showcase the unique features and amenities of the 9 Millbank development. The app was designed to deliver an immersive and engaging user experience, incorporating 3D models, virtual tours, and interactive floor plans.

Multilingual Capability

Recognizing the target markets' linguistic diversity, we integrated multilingual support within the app, enabling seamless translation of content into Chinese and Arabic languages. This feature ensured that potential buyers could fully comprehend the property details and make informed decisions.

Robust UX / UI

Our team dedicated attention to crafting an editorial, premium, and luxurious design system. By seamlessly blending an intuitive interface with visually appealing elements, we created an immersive experience that resonated with the discerning clientele. This approach ensured that navigation remained effortless, allowing efficient access to pertinent information while maintaining a consistent sense of sophistication.

Seamless Deployment

We meticulously orchestrated the flawless deployment of the app across global markets. By addressing intricate technical requirements, fine-tuning server infrastructure, and navigating local regulations with precision, we ensured optimal performance and unwavering compliance. This comprehensive approach attests to our dedication to seamless deployment on a global scale.

"The well-thought-out UX design effortlessly guided them through the property's features, fostering a deep sense of engagement and connection. "
Results that speak for themselves
Market reach substantially increased, driven by the app’s targeted approach. The well-crafted user experience significantly elevated customer engagement, and the transition to digital channels notably enhanced overall sales performance, marking a pivotal shift in marketing strategy.