Helping a FemTech client innovate tmccambridge 7 August 2024
Developing a Health Companion App for Neurodivergent Women
Developing a Health Companion App for Neurodivergent Women

Hodgkinson McCambridge partnered with a pioneering healthcare client to develop a groundbreaking health companion app designed to support neurodivergent women experiencing hormonal imbalances. By applying our expertise in product design, human factors, and accessibility, we successfully transformed a promising concept into a user-centric solution.Through rigorous user research, iterative design, and extensive testing, we created a prototype that demonstrates the potential to revolutionise healthcare for this underserved population.

"Our collaborative approach resulted in a 25% increase in user satisfaction compared to existing health apps, as demonstrated by post-testing surveys. This prototype has the potential to improve the quality of life for thousands of women by providing personalised support and information."
The Challenge

Neurodivergent women experiencing hormonal imbalances often face significant challenges in managing their health and wellbeing. Traditional healthcare approaches frequently fall short in addressing their unique needs, leading to frustration,isolation, and a diminished quality of life.

There is a clear gap in the market for a solution that is tailored to the specific requirements of this underserved population.

A User Centred Approach

Recognising the unmet needs of neurodivergent women experiencing hormonal imbalances, we embarked on a mission to develop an innovative health companion app. Our approach centred on placing the user at the heart of the design process.By collaborating closely with our client, we leveraged Hodgkinson McCambridge’s expertise in product design, human factors, and accessibility to create a solution that would truly address the challenges faced by this target audience.

Employing an agile, people centred methodology, we ensured patients were integral to the project from inception. By involving users in co-design workshops and conducting iterative rounds of testing, we gained invaluable insights into their needs, preferences, and challenges. This collaborative approach not only enhanced the app’s usability but also streamlined future regulatory processes by demonstrating a deep understanding of user requirements.

Designing for Inclusivity

To ensure the app met the unique needs of neurodivergent women, accessibility was a core consideration throughout the design process. By incorporating inclusive design principles, we created a user interface that was intuitive, easy to navigate, and adaptable to individual preferences.

Specific accessibility features included:

Colour contrast
Adhering to WCAG guidelines to ensure readability for users with colour blindness.
Font size and style
Offering adjustable text size and clear, sans-serif fonts for optimal legibility
Audio cues
Providing auditory feedback for key actions to support users with visual impairments.
Keyboard navigation
Enabling full control of the app using a keyboard for users with motor difficulties
Customisable display options
Allowing users to adjust screen brightness, contrast, and colour schemes

By prioritising accessibility, we not only improved the user experience for individuals with disabilities but also enhanced the overall usability of the app for all users. This inclusive approach ensured that the app was accessible to a wider range of individuals, including those from marginalised communities who often face barriers to accessing digital technologies.

Unveiling Insights
The Development Process

The agile methodology proved invaluable in enabling us to rapidly iterate on the design and functionality of the app. By embracing a “fail fast” approach, we were able to identify and address issues early in the development process, preventing costly mistakes and ensuring the final product met user expectations. 

Agile Methodology

Hodgkinson McCambridge employed an agile development methodology to bring the app to life. This iterative approach allowed for flexibility and rapid adaptation based on user feedback. By breaking down the project into manageable sprints, we were able to deliver incremental improvements.

Design Sprints

Design sprints were instrumental in generating innovative ideas and rapidly prototyping potential solutions. By involving both developers and end-users as active participants, we fostered a collaborative environment that encouraged cross-functional teamwork and accelerated the design process.

Productivity Tools

Figma and Kanban were key tools in managing the project efficiently. Figma facilitated real-time collaboration on design elements, allowing for rapid iteration and feedback. Kanban boards provided a visual representation of the workflow,enabling effective task management.

Transparent Communication

Regular transparent engagement with the client ensured alignment with project goals and facilitated timely decision-making. By maintaining open communication channels, we were able to address challenges proactively and ensure the project stayed on track.

Testing and Refinement

Rigorous testing was integral to ensuring the app met the needs of its target users. Through a combination of usability testing, user acceptance testing, and beta testing, we gathered valuable feedback to inform design refinements and optimize the user experience.

By employing a multifaceted testing approach, including rapid prototyping, both in-person and remote moderated and unmoderated user testing, A/B testing, and surveys, we gained a comprehensive understanding of user behavior and preferences. This iterative process enabled us to identify areas for improvement, prioritize features, and make data-driven decisions to enhance the app’s overall usability and effectiveness.

Importantly, this robust testing methodology also laid the groundwork for future regulatory and procurement processes.By actively involving end-users throughout the development lifecycle, we built a strong foundation of patient and public involvement (PPI). The rich data collected through user research and testing provided invaluable evidence of user needs,preferences, and the app’s impact on their lives. This evidence can be leveraged to support regulatory submissions and demonstrate the app’s alignment with patient-centred care principles.

Results and Impact

While the app is yet to be launched to the public, the development process has delivered a robust and scalable platform with the potential to significantly improve the lives of neurodivergent women experiencing hormonal imbalances.

By adopting a user-centric approach and employing agile methodologies, we have created a foundation for a product that is both effective and adaptable. The app’s design and architecture are optimised for future expansion, allowing for the integration of new features and functionalities.

The client has expressed keen interest in exploring the potential of the app as a platform for addressing the needs of other patient groups. This demonstrates the versatility of the solution and its potential for wider impact.

"The project demonstrates the power of a collaborative and iterative approach, with user feedback playing a central role in shaping the final product.e"
Conclusion

The collaboration between Hodgkinson McCambridge and our client has resulted in the development of a promising health companion app designed to support neurodivergent women experiencing hormonal imbalances. By combining expertise in product design, human factors, and accessibility, we have created a user-centric solution that has the potential to significantly improve the lives of this underserved population.